FAQ

1. Where are Seersify products made?

  • All products are 100% Australian made in Melbourne.

2. How can I contact someone to ask questions?

  • If you can't find what you're looking for here, please email any questions about our product, brand, or your order to hello@seersify.com.

3. What are the shipping costs?

Australia

Standard Delivery:

  • Free shipping Australia-wide for orders of $50 and above.
  • Flat rate of $8 for orders under $50 Australia-wide.

Express delivery:

  • Free for order $110 AUD and above
  • $10 AUD for order under $110 AUD.

New Zealand

Standard Delivery:

  • Free shipping for orders over $110 AUD
  • $9.00 AUD for orders under $110 AUD.

Express Delivery:

  • $15.00 AUD.

    Please refer to our shipping information page for further details on delivery times and locations.

    4. How can I cancel my order?

    If you wish to cancel your order, kindly send an email to hello@seersify.com as soon as possible. Please note that if your order has already been shipped, we regret to inform you that cancellation is not possible.

    5. Is Seersify a cruelty - free brand?

    Absolutely! Our commitment to ethical practices is unwavering. None of our products or ingredients are tested on animals, aligning with our dedication to cruelty - free beauty.

    6. How does Seersify integrate the power of science and nature in its products?

    At Seersify , we pride ourselves on merging the best of science and nature. Our skincare formulations are crafted in Australia, combining cutting - edge scientific advancements with the potency of natural ingredients for effective and harmonious results.

    7. What are multi-functional products?

    Multi - functional products from Seersify are innovative formulations designed to address multiple skincare needs with a single product. These versatile solutions offer efficiency without compromising on effectiveness, providing a comprehensive approach to your skincare routine.

    8. Is Seersify product suitable for sensitive skin?

    Absolutely! Seersify products are carefully formulated to be gentle yet effective, making them suitable for sensitive skin. Our commitment to creating skincare solutions for all skin types ensures a positive experience fo r those with delicate or reactive skin.

    9. Can I use your product during pregnancy?

    Although our products are generally considered safe for use during pregnancy, we strongly recommend consulting with your healthcare provider for personalised advice. They can offer guidance tailored to your individual needs and address any specific considerations related to pregnancy.

    10. Is Seersify considered a clean beauty brand?

    While "clean beauty" serves as a marketing term, it's crucial to understand that there currently exists no national or global standard precisely defining or regulating these terms. Importantly, the term does not scientifically convey information about the product's safety, effectiveness, or sustainability. We advocate for a more nuanced approach, recognising that the safety of an ingredient is contingent upon factors such as dosage and application method. For these reasons, we refrain from adopting the "clean" label. Our approach is grounded in evidence - based practices. We rigorously select ingredients that meet safety standards and regulatory requirements. Transparency about our ingredient choices is paramount, and we uphold stringent standards for the quality and effectiveness of our products. All ingredients undergo thorough scrutiny to ensure they meet our commitment to providing safe, effective skincare.