Shipping Policy

At Seersify , we strive to provide a seamless shopping experience for our customers, including reliable and efficient shipping services. Please review our shipping policy to understand the details of our shipping process.

Shipping Destinations:

We currently offer shipping to Australia and New Zealand.

Courier Partners:

We utilise trusted courier partners, including Sendle and Australia Post, to ensure the timely and secure delivery of your orders.

Shipping Costs:

Australia

Standard Delivery:

  • Free shipping Australia-wide for orders of $50 and above.
  • Flat rate of $8 for orders under $50 Australia-wide.

Express delivery:

  • Free for order $110 AUD and above.
  • $10 AUD for order under $110 AUD.

New Zealand

Standard Delivery:
  • Free shipping for orders over $110 AUD.
  • $9.00 AUD for orders under $110 AUD.

Express Delivery:

  • $15.00 AUD.

    Please be aware that shipping costs are calculated at checkout based on your order total. If discounts, coupons, or other offers reduce the order value below the specified thresholds for free standard and express delivery, free shipping will not apply.

    Order Processing:

    Orders are typically processed within 1 - 2 business days from the date of purchase. Once your order has been shipped, you will receive a confirmation email with tracking information. All orders received on public holidays will be processed on the next business day.

    Shipping Timeframes:

    Australia:

    • Standard Delivery: 5 - 7 days to arrive once it leaves our facility.
    • Express Delivery: 2 - 5 days to arrive once it leaves our facility.

    New Zealand:

    • Standard Delivery: 7 - 10 days to arrive once it leaves our facility.
    • Express Delivery: 4 - 8 days to arrive once it leaves our facility.

    Please note that these estimates are subject to variation based on the specific shipping route and location. Delays may occur due to unforeseen circumstances or during peak seasons. For the most accurate information, it is advisable to check the courier's official website or contact their customer support. Thank you for your understanding and patience as we work to ensure the timely delivery of your orders.

    Tracking Your Order:

    You can track the status of your order by u sing the provided tracking information. If you encounter any issues with tracking or have questions about your order, please contact our customer support team.

    Cancellation:

    You may email our customer support team to request the cancellation of your order, and we will do our best to help you. However, unfortunately, we are unable to proceed with this request once the order is dispatched.

    International Shipping:

    At this time, we only ship to Australia and New Zealand. We appreciate your understanding and apologise for any inconvenience to our customers outside these regions.

    Shipping Updates:

    We will keep you informed about the status of your order through email notifications. If there are any significant delays or changes to your order, we will promptly notify you. For any additional inquiries or assistance regarding our shipping policy, please contact our customer support team at hello@seersify.com.

    Thank you for choosing Seersify !